Frequently Asked Questions
Yes! We offer delivery setup and pickup at a small fee.
Yes we have a daily rate and we also have special weekend rates!
It is recommended to reserve the order with at least 4 weeks in advance to ensure we will have those items in stock for your special event.
Yes, we do charge a deposit to insure reservation. Our deposits range in price depending on total amount.
We allow you to change your date or cancel your order up to six weeks before the event. No refund on cancellations the week of, the day before or the day of an event. Non refundable deposits on all orders unless we have to cancel.
Yes, our emergency number is (770) 301-9215. This phone number is with someone at all times. We also have immediate responses to our email address as well, Alstoneventrentals@gmail.com!
We accept check, cash, debit, and credit. You can pay prior to or upon delivery.
Yes! We clean, sanitize, and vacuum each unit after every use. You can count on clean, safe, fun with our company.
No, please feel free to call us to place your order at any time. We love customer interaction as well as a personable exchange with our customers.
Yes, we do charge a delivery setup and take down fee. This fee includes us coming out, setting up the unit, tarps, hoses(if need), extension cords and other supplies, as well as, us pick the unit back up and bring back to warehouse. This means our customers do not have to worry about any labor on them for setup. We also allow customer pickup for smaller dry units as well as tables, chairs and other small inventory items.